Cookies policy

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use cookies for the following purposes:

(a) authentication – we use cookies to identify you when you visit our website and as you navigate our website;

(b) status – we use cookies to help us to determine if you are logged into our website;

(c) personalisation – we use cookies to store information about your preferences and to personalise the website for you;

(d) security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally;

(e) advertising – we use cookies to help us to display advertisements that will be relevant to you;

(f) analysis – we use cookies to help us to analyse the use and performance of our website and services; and

(g) cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally.

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

  • We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: https://www.google.com/policies/privacy/.
  • We publish Google AdSense interest-based advertisements on our website. These are tailored by Google to reflect your interests. To determine your interests, Google will track your behaviour on our website and on other websites across the web using cookies. You can view, delete or add interest categories associated with your browser by visiting: https://adssettings.google.com. You can also opt out of the AdSense partner network cookie using those settings or using the Network Advertising Initiative’s multi-cookie opt-out mechanism at: http://optout.networkadvertising.org. However, these opt-out mechanisms themselves use cookies, and if you clear the cookies from your browser your opt-out will not be maintained. To ensure that an opt-out is maintained in respect of a particular browser, you may wish to consider using the Google browser plug-ins available at: https://support.google.com/ads/answer/7395996.
  • We use other Google services including YouTube and Google Maps that use cookies for the proper implementation and functioning of their plug-ins.
  • We use Facebook Pixel ID to provide advertising. This service uses cookies for Advertising and Marketing to collect anonymous data related to the user’s visits to the website, with the purpose of displaying targeted ads. You can view the privacy policy of this service provider at Facebook.com: https://www.facebook.com/policy.php
  • We use Criteo to provide advertising. This service uses cookies for Advertising to collect anonymous data related to the user’s visits to the website, with the purpose of displaying targeted ads. You can view the privacy policy of this service provider at Criteo.com: https://www.criteo.com/privacy/.
  • We use Smartlook to analyse the use of your website. Smartlook gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website. Smartlook’s privacy policy is available at: https://www.smartlook.com/privacy
  • We use the content network Cloudflare to identify trusted web traffic, improve the performance of our website and enhance the security of our website. Cloudflare’s privacy policy is available here: https://www.cloudflare.com/security-policy/
  • We use Tidiochat to provide the chat window plug-in for customer support purposes on our website. It also provides limited analytics features (identification of returning visitors, etc.). Tidiochat’s privacy policy is available here: https://www.tidiochat.com/en/privacy-policy
  • We use OptinMonster to power our pop-ups and interstitials on the website in order to be able to communicate information we deem relevant to you. It also provides limited analytics features (identification of returning visitors, etc.). Their privacy policy here: https://optinmonster.com/privacy/
  • We use Vimeo which uses cookies for the proper implementation and functioning of its video plug-in. Vimeo’s privacy policy is available here: https://vimeo.com/privacy
  • We use Typeform for various surveys and forms on our website. This service uses cookies in order to properly compile and process the entered data. Typeform’s privacy policy is available here: http://www.typeform.com/terms-service/
  • We use Cookiebot by Cybot to show you the cookie consent message, save and log your cookies preferences and apply them accordingly. Cybot’s privacy policy is available here: https://www.cookiebot.com/en/privacy-policy/
  • We use Facebook and Google cookies that allow you to complete the purchase check-out process or register or enhance your profile by linking your Facebook or Google accounts on tappwater.co. By doing this, you are asking them to send us certain information from those social media accounts, and you are authorising us to collect, store, and use what they send us in according with our Privacy Policy. Social media registration features may collect your IP address, the page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. You can dissociate your tappwater.co account from third-party accounts any time. For further info, please refer to our privacy policy, our cookies policy or send us an e-mail: [email protected]