Use tips
- Use hot water only in the NO filter position
- Avoid washing the filter with soap
- If you haven’t used the filter in several days, let the filtered water run for 30 seconds
- Avoid exposing the filter to heat
Frequently Asked Questions
How do I know if I will like the taste?
There are several causes of bad taste in tap water. Hardness of water, which is the concentrated amount of dissolved minerals like calcium or magnesium, is one of them. The higher the concentration of these elements, the harder the water.
Chlorine also directly affects the bad taste of our tap water. Other causes may be an excess of calcium or potassium in the water.
Our filters eliminate these substances, so the water that comes out of our tap will be clean, clear, and good-tasting.
Why do I have to change it every 3 months even if I use it infrequently?
The replacement is made of carbon, an organic material that can be a breeding ground for microorganisms, which over time can lead to the proliferation of bacteria. These bacteria accumulate behind the filter and can contaminate the water.
It is a normal situation with activated carbon filters, regardless of how many people are in the house, or whether the filter has been unused for a period of time.