Filtration and contaminants
EcoPro uses an ultra-advanced 5-stage Microfiltration technology with activated carbon in their replacement filters.
The activated carbon block, made from coconut shell, is capable of absorbing chemical, gas, metal, and organic elements thanks to its microscopic structure and highly porous surface.
When tap water passes through the filter, contaminants are trapped in the spherical particles of activated carbon, such as lime, chlorine (responsible for bad taste), microplastics, sand, rust and sediments, lead, mercury, salmonella, legionella, pesticides, herbicides, drug residues, nitrates and over 100 substances.
The result is clean and filtered water, ready for consumption.
Filter Refill lifetime
Water quality and filtering efficiency can only be guaranteed up to a capacity of use equivalent to 3 months. If you use the refill beyond 3 months, the filtering efficiency of substances will no longer meet our quality parameters.
You should also bear in mind that activated carbon is a material of organic origin that can be a breeding ground for micro-organisms, which over time can lead to the proliferation of bacteria.
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Use tips
- Use hot water only in the NO filter position
- Avoid washing the filter with soap
- If you haven’t used the filter in several days, let the filtered water run for 30 seconds
- Avoid exposing the filter to heat
- The old refill must be disposed of in the gray container because apart from being made of coconut shells (70%), it is also made up of other materials such as UHMW (30%) and silicone parts. Find out more here.
Frequently Asked Questions
How do I know if I will like the taste?
There are several causes of bad taste in tap water. Hardness of water, which is the concentrated amount of dissolved minerals like calcium or magnesium, is one of them. The higher the concentration of these elements, the harder the water.
Chlorine also directly affects the bad taste of our tap water. Other causes may be an excess of calcium or potassium in the water.
Our filters eliminate these substances, so the water that comes out of our tap will be clean, clear, and good-tasting.
How can I know if my faucet will be compatible?
Our filter is compatible with standard thread faucets. Please check if your faucet model is compatible before purchasing.
The thread of our filter is F22, the most common measurement. If your faucet has a different measurement, please fill out the following questionnaire to identify which adapter is compatible with your faucet and we will send you a new one free of charge.
My faucet has a standard thread, but how do I know if I will need an adapter?
To identify if you need an adapter, it is important to fill out the following questionnaire.
Why do I have to change it every 3 months even if I use it infrequently?
The replacement is made of carbon, an organic material that can be a breeding ground for microorganisms, which over time can lead to the proliferation of bacteria. These bacteria accumulate behind the filter and can contaminate the water.
It is a normal situation with activated carbon filters, regardless of how many people are in the house, or whether the filter has been unused for a period of time.