We receive a lot of questions from existing and prospective customers every day. Here’s a selection of questions that people have asked us during the past year that we thought could be valuable to share.
Tips for customers who are not satisfied with the taste of the filtered water:
1. Change cartridge in less than 3 months.
2. Flush filter with water for 30 seconds if not used for a some days.
3. Reduce the water pressure when filtering, lower is always better.
4. Temperature also affects the taste. Try cooling the water in the fridge.
Yes, according to multiple studies and lab tests TAPP activated carbon filters are very effective in removing pharmaceuticals including oestrogen and endocrine from tap water.
Yes, our filters are efficient in removing Organic contaminants such as pesticides and herbicides (such as glyphosate). For more information about contaminants’ removal, check our blog https://tappwater.co/en/what-activated-carbon-filters-remove/
Unfortunately yes. Read more here.
Thankfully TAPP 2 is proven to reduce chlorine by-products and thus the risk of bladder cancer by more than 80%.
Yes. Researchers found that activated carbon filters such as TAPP 1 remove 74% of PFAS contaminants on average, and two-stage filters like TAPP 2 are some of the most effective filters at reducing PFAS levels, averaging more than 94% reduction! https://www.wqpmag.com/pfas/new-report-explores-effectiveness-water-filters-remove-pfas
Yes. Activated Carbon is used to remove BPA (Bisphenol A) and BPS (Bisphenol S)
BPS is often used as a replacement to BPA to comply with BPA-free requirements and marketing. However, it could have same/similar adverse health impact as BPA.
Activated Carbon as used in TAPP Water filters is also used in large scale waste water filtration and has been proven to be effective in adsorbing and thus filtering out BPA and BPS from water. We have not tested this ourselves but there is sufficient amount of scientific evidence that this is effective.
TAPP 2 is intended for chlorinated public tap water which doesn’t contain pathogens (bacteria or viruses). However, with a micron rating of 1-2 the physical filtration will remove all bacteria larger than 1-2 micrometers in diameter. Our tests of tap water in Bali with eColi confirmed this.
However, if you have issues with bacteria in your tap water we would recommend a UV or ultrafiltration filter. See TAPP 1 UF.
Also see https://tappwater.co/en/complete-list-activated-carbon-filtration/
Yes, TAPP 2 filters/reduces the oxidated metals, known as heavy metals, such as Iron, lead and Copper (especially larger pieces) efficiently but won’t remove entirely. We’ve tested with yellow/brown water from a boiler and the water came out completely clean. Note however that it will only work for a short period with very contaminated water as the filters adsorption capacity will be used up.
Based on independent tests of TAPP 2 between 80-100% of copper is filtered.
TAPP 2 Twist is tested in accordance with NSF-42 and NSF-53 but does not have certification as we are constantly improving the product and would have to redo the certification every time which takes 4-6 months.
See our independent lab testing of TAPP 2 water filter for more information.
These are industrial waste chemicals / contaminants. If you think or know there is a risk of these chemicals being found in the local tap water above legal limits then it’s not advisable to use our filters. Although activated carbon has been found efficient in reducing / removing COD, DBO5 and SST we haven’t tested this ourselves. Therefore we cannot guarantee that TAPP 2 will remove these contaminants. With regards to RO filters we cannot give you an answer.
We don’t offer ultrafiltration for TAPP 2 but we will offer ultrafiltration for TAPP 1 from October 2020 onwards. The reason is that the TAPP 2 cartridge is too small to fit the filters.
Activated carbon that is contained in our filter does not remove Selenium. Selenium can be removed from drinking water by one of the following methods: reverse osmosis, distillation, strong base anion exchange filtering, and activated alumina adsorption.
However it’s likely that polyphosphate used to reduce limescale reduces selenium as the same process as removing calcium and magnesium ions seems to work with selenium ions. But would need to be tested. Don’t think we ever found enough selenium in tap water.
Generally selenium is considered a healthy mineral in small amounts. There is even selenium infused bottled water.
TAPP filters may increase pH slightly by 0.1-0.2 points to make it more alkaline but not more than this. However, I would definitely be worried if the water pH is really that high in an aquarium. It should be about 6.8-8.0.
Does the carbon block only contain AC, or does it contain something else in order to remove molecules that are, according to my knowledge, very hard to adsorb with (virgin) AC?
Thank you for your question. This is a common question and we’ve spent a lot of effort researching and testing the reduction of pharmaceuticals and other unwanted substances in the tap water. We cannot test for everything ourselves so therefore our filtering specifications are based on a combination of
A) testing in our lab and third party labs
B) testing by other water filtration companies that use activated carbon without other filtering stages
C) public research on the efficiency of activated carbon
For example here’s research purely on activated carbons efficiency of pharmaceutical removal (although in several stages):
One reason why we may have slightly higher efficiency as well is that we use catalytic activated carbon in the carbon block.
The materials (coconut shell activated carbon) the carbon block is made of releases ions that contribute to higher conductivity. See independent testing lab results.
Also I am using your filters and never saw any kind of warning or note about this anywhere.
No, there is no scientific evidence that the activated carbon residue from the filter would have any ability to adsorb pharmaceuticals or any other chemicals in your body. It’s simply too diluted with the tap water that has been filtered.
No. Sodium is an essential mineral that we need. Tap water in Barcelona for example has about 100 mg/L which is well below the 2300 mg recommended maxium sodium per day even if you drink 3 L. For babies the recommended limit is 400mg per day so the baby has to drink a lot of water or baby formula to go beyond this.
We’ve spent the past 4 years in research and development for limescale filtration. We tested and discarded for example ion exchange resins used by Brita due to taste issues and inefficacy. The solution and formula we use is therefore a company secret. What we can say is that it’s a proprietary formula with materials approved by the EU and NSF to be used with water filtration.
More details: We live in high-floored apartment. The mains water first fills into the warehouse of the apartmet and from there it’s going to the faucet of the flats. The material of our water warehouse is polyester. Repairs were made due to a split in the warehouse 3 months ago. Materials named Casting Type Polyester and MEK (Methyl Ethyl Ketone) were used in this repair made for the bonding of the injured part. These materials were mixed with water a little, and right after the repair, we smelled these chemicals from our tap water. I have a 2-month-old baby, I have just had a bath with drinking water, but the days I will have it with tap water are near. I also have neighbors with similar concerns. If these chemicals are still in the water, does your product purify them as well?
MEK is banned in Europe and the US from being used as coating. I would assume the coating is applied on the outside?
Activated carbon is highly effective in adsorbing methyl ethyl ketone with low concentrations according to multiple studies. It might be advisable to change the cartridge every 2 months the first couple of months though just in case.
So yes, TAPP 2 will offer a good solution in this case.
TAPP Water is constantly working on ensuring that our products have a positive environmental impact:
* The carbon footprint is the lowest of any quality water filter available today: https://tappwater.co/us/carbon-footprint-bottled-water/
* We use the minimum amount of plastic available
* The plastic cartridge housing is fully reusable and recyclable
* The carbon block is made from the highest quality and sustainable activated carbon from Jacobi. Read more here: https://www.jacobi.net/sustainability-journey/
Normal water pressure is 1-2 bar and TAPP faucet water filters work with as little as 0.25 – 0.5 bar.
Actually there is no limit. But the higher the temperature, the lower the filter efficiency will be. Therefore we recommend to use it with cold water (the coldest possible from the tap).
So sorry to hear this. The straight answer is that a water filter is always a good protection for your home and especially vulnerable infants and children as it reduces the risk of contaminants and bacteria. But of course you should listen to the health advice from his doctor first in case they have specific recommendations.
Short answer is no.
Perchlorate is a tricky substance to filter for because it only responds to 2 types of treatment:
1. Destructive (biological, chemical, or electrochemical)
2. Physical removal (anion exchange or RO)
More on it here:
Perchlorate can only be removed with ion exchange or reverse osmosis, not with carbon block.
It’s made of activated carbon from coconut shells and a binder that holds the carbon block together and makes it so dense. The activated carbon is entirely compostable. However, the binder is inert but not compostable according to European standards.
To our knowledge there is no binder available that is approved for composting so therefore any filter manufacturer that claims that their carbon block is compostable is probably poorly informed or lying. Read more here: https://tappwater.co/en/european-standards-for-biodegradable-and-compostable-products/
For more questions and answers about the TAPP products see our FAQ page or contact support.
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